Terms & Conditions

Terms & Conditions

Last updated: 21 August 2026

These Terms & Conditions apply to purchases made from By Barnabas, an independent online gallery specialising in vintage furniture, lighting, homeware and posters.

By Barnabas is operated by Martin Dohnálek, a sole trader based in the Czech Republic.

1. Products & Authenticity

1.1. By Barnabas specialises in original 20th-century vintage furniture, lighting, homeware and posters. Unless expressly stated otherwise, we do not sell reproductions or replicas. Most items are sourced from the former Czechoslovakia, with provenance and other historical information stated where available.

1.2. We carefully select, restore and/or preserve each item with respect for its original character, materials and craftsmanship. Unless otherwise stated in the individual product description, items are offered in a safe and functional condition appropriate to their intended use.

1.3. Vintage and pre-owned objects naturally show signs of age, use, wear and patina. Depending on the item, they may also show evidence of previous repairs, restoration or modifications. Such characteristics form part of the history and character of vintage objects and are not considered defects where they have been clearly described in the product listing or are reasonably apparent from the photographs.

1.4. We make reasonable efforts to describe and photograph every item accurately. Minor differences in colour, texture or appearance may occur due to photography, lighting, screen settings or display conditions.

1.5. Each item is unique and generally available on a first-come, first-served basis. We reserve the right to withdraw an item from sale before the purchase contract has been concluded. If payment has already been received and the item cannot be supplied, the full amount paid will be refunded.

1.6. Items described as original vintage posters are offered as original prints from the stated period, based on the information and research available to us. Where authenticity or provenance cannot be established with certainty, this will be stated in the product description.

1.7. For electrical items, we recommend installation, inspection and, where appropriate, safety testing by a suitably qualified professional before use.

2. Orders & Payment

2.1. Orders may be placed through the By Barnabas website, by email or by another agreed means of communication.

2.2. A purchase contract is concluded when By Barnabas confirms the buyer's order in writing and the buyer accepts the confirmed price, including any applicable delivery charges.

2.3. Before the purchase contract is concluded, the buyer will be informed of the total price of the goods and the applicable delivery costs.

2.4. Once an order has been confirmed, we may issue a pro forma invoice or provide other payment instructions.

2.5. Items may be reserved for 7 calendar days from the date of the invoice, unless otherwise agreed. If payment is not received within this period, the reservation may be cancelled.

2.6. By Barnabas is not registered for VAT in the Czech Republic. Prices shown by By Barnabas are therefore not increased by Czech VAT. Any taxes, customs duties, import VAT or other charges that may apply in the buyer's country are the responsibility of the buyer unless expressly stated otherwise.

2.7. Full payment must be received and cleared before an item is dispatched, unless otherwise agreed in writing.

2.8. Accepted payment methods include bank transfer and other payment methods agreed in writing.

3. Delivery & Shipping

3.1. We ship internationally from the Czech Republic using professional courier and freight partners. Items are carefully packed at our Brno studio or by an appropriate professional packing provider.

3.2. Shipping costs are calculated individually according to the size, weight, fragility, destination and required method of transportation. The applicable delivery cost will be confirmed before the purchase is completed.

3.3. Unless a different delivery period has been agreed, estimated delivery times are typically 3–5 business days within Europe and 5–14 business days internationally. These estimates do not include delays caused by customs procedures, import requirements, exceptional transport circumstances or events outside our reasonable control.

3.4. For consumer purchases, risk of loss or damage remains with By Barnabas until the goods are delivered to the consumer or a third party nominated by the consumer, except where the consumer independently commissions a carrier not offered by By Barnabas.

3.5. If the buyer independently chooses a carrier that was not offered by By Barnabas, the risk may pass to the buyer when the goods are handed to that carrier, to the extent permitted by applicable law.

3.6. We will provide reasonable assistance in dealing with the carrier and with any applicable transport insurance or damage claim.

3.7. The buyer is responsible for ensuring that the delivery address is suitable for the size and nature of the item and for informing us in advance of any relevant access restrictions, such as narrow staircases, lack of lift access or restricted vehicle access.

3.8. Any additional delivery requirements requested by the buyer, including lift access, specialist carrying, white-glove delivery, timed delivery or additional labour, may incur additional charges unless expressly included in the agreed delivery price.

3.9. For deliveries outside the European Union, the buyer is responsible for any applicable import duties, taxes, customs charges and other local fees unless expressly agreed otherwise.

4. Right of Withdrawal & Returns

4.1. If you are a consumer purchasing goods online, you generally have the statutory right to withdraw from the purchase contract within 14 days without giving a reason, subject to the statutory exceptions described below.

4.2. For a purchase of goods, the withdrawal period begins on the day on which you, or a third party designated by you other than the carrier, take physical possession of the goods. You may also exercise your right of withdrawal before receiving the goods.

4.3. To exercise your right of withdrawal, you must inform By Barnabas of your decision within the applicable 14-day period. You may do so by sending an email to info@bybarnabas.com or by another clear written statement.

4.4. After informing us of your decision to withdraw, you must return the goods without undue delay and no later than 14 days after notifying us of your withdrawal, unless we have agreed to collect the goods ourselves.

4.5. Unless otherwise agreed, the buyer bears the direct cost of returning the goods. For large, heavy or specialist-freight items, the return may require professional transportation. Information about the estimated return cost can be provided upon request before the purchase is completed.

4.6. The buyer is responsible for any diminished value of the goods resulting from handling beyond what is reasonably necessary to establish the nature, characteristics and functioning of the goods.

4.7. Returned items should be securely packaged so as to prevent damage during transportation. The buyer is responsible for damage caused by inadequate packaging or handling during the return to the extent permitted by applicable law.

4.8. We will reimburse payments received from the buyer, including the cost of the least expensive standard delivery method offered by us, without undue delay and no later than 14 days after receiving the buyer's withdrawal notice. We may withhold reimbursement until we have received the returned goods or the buyer has provided evidence that the goods have been sent back, whichever occurs first.

4.9. If the buyer selected a more expensive delivery method than the least expensive standard delivery method offered by By Barnabas, we are not required to reimburse the additional cost of that more expensive delivery method.

4.10. The statutory right of withdrawal does not apply where a statutory exception applies, including goods made to the consumer's specifications or clearly personalised goods.

4.11. Nothing in these Terms limits any mandatory statutory rights of consumers.

5. Complaints & Legal Responsibility for Defects

5.1. By Barnabas is responsible for defects that exist upon delivery and become apparent within the applicable statutory period, in accordance with Czech consumer law.

5.2. As the majority of goods sold by By Barnabas are vintage, antique or previously used items, they naturally show signs of age, use, wear and patina. The statutory responsibility for defects does not cover ordinary wear and tear or the degree of wear and deterioration that corresponds to the previous use of a particular item.

5.3. Characteristics, defects or signs of wear that have been specifically described in the product listing, shown in the photographs, or otherwise disclosed to the buyer before purchase are not considered defects for which By Barnabas is responsible, provided that the buyer was properly informed of them.

5.4. For used goods, the statutory period for liability for defects is agreed between the parties as 12 months from delivery, to the extent permitted by applicable Czech law. This shorter period applies only to used goods and does not affect any mandatory consumer rights that cannot legally be limited.

5.5. The 12-month period referred to above will also be stated on the relevant proof of purchase.

5.6. If a buyer believes that an item has a defect for which By Barnabas may be responsible, the buyer should contact us at info@bybarnabas.com and provide a description of the issue and, where appropriate, photographs or other supporting information.

5.7. We will assess the complaint and, where appropriate, offer the remedy provided by applicable law. Depending on the circumstances, this may include repair, a reasonable price reduction or withdrawal from the purchase contract.

5.8. For used goods, the buyer's statutory rights may differ from those applicable to new goods. Nothing in these Terms excludes or limits rights that cannot legally be excluded or limited.

5.9. A buyer is not required to report a defect within 14 days of delivery in order to preserve statutory rights relating to defects. The 14-day period described in Section 4 concerns the separate statutory right of withdrawal from a distance contract.

6. Complaints Procedure

6.1. Complaints may be submitted by email to info@bybarnabas.com or in writing to:

Martin Dohnálek – By Barnabas
Špitálka 81/18b
602 00 Brno
Czech Republic

6.2. When submitting a complaint, please provide your name, order or invoice number where available, a description of the problem and any relevant photographs or supporting information.

6.3. We will provide the buyer with confirmation of the complaint and inform the buyer of the outcome in accordance with the applicable statutory requirements.

6.4. Consumer complaints will be handled within the statutory time limits applicable under Czech law.

7. Privacy & Personal Data

7.1. By Barnabas processes personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Czech data protection law.

7.2. Information about how we collect, use, store and protect personal data, including information about the rights of individuals, is provided in our separate Privacy Policy.

7.3. Personal data may be shared with third parties where reasonably necessary to process an order, arrange payment, organise delivery, provide related services, comply with legal obligations or otherwise operate By Barnabas lawfully.

7.4. Payment card details are processed by the relevant payment service provider and are not stored by By Barnabas unless expressly stated otherwise.

7.5. Questions regarding personal data may be sent to info@bybarnabas.com.

8. Liability

8.1. Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law, including mandatory consumer rights.

8.2. By Barnabas is not responsible for damage caused by improper use, modification, installation, maintenance or handling of an item contrary to the information or instructions provided, to the extent permitted by applicable law.

8.3. For electrical items, buyers should arrange installation and, where appropriate, safety inspection by a suitably qualified professional.

8.4. Any limitation of liability contained in these Terms applies only to the extent permitted by applicable law and does not affect mandatory consumer rights.

9. Governing Law & Consumer Protection

9.1. These Terms are governed by the laws of the Czech Republic.

9.2. If the buyer is a consumer habitually resident in another EU Member State, the choice of Czech law does not deprive the consumer of the protection provided by mandatory provisions of the law of the country in which the consumer has their habitual residence.

9.3. Any disputes shall be subject to the jurisdiction of the competent courts in accordance with applicable law.

9.4. Nothing in these Terms affects any mandatory rights available to consumers under the law applicable to their purchase.

10. Alternative Dispute Resolution

10.1. If a consumer dispute cannot be resolved directly between the buyer and By Barnabas, the consumer may contact the competent alternative dispute resolution body.

10.2. In the Czech Republic, the competent body for most consumer disputes is the Czech Trade Inspection Authority (Česká obchodní inspekce).

Further information about alternative dispute resolution is available from the Czech Trade Inspection Authority.

11. Trader Information & Contact

By Barnabas is operated by:

Martin Dohnálek – sole trader

Registered business address:
Špitálka 81/18b
602 00 Brno
Czech Republic

Company ID (IČO): 05997798

VAT status: Not registered for VAT in the Czech Republic.

Email: info@bybarnabas.com
Phone: +420 720 940 500
Website: www.bybarnabas.com

For questions regarding orders, returns, complaints, these Terms or consumer rights, please contact us at info@bybarnabas.com.